Open to software engineering and application support roles

Hi, I amChong Jeng Ying

Software engineering professional with hands-on experience supporting and enhancing enterprise logistics systems. I work across Angular front-end changes, Java backend troubleshooting, and SQL data operations to deliver stable, scalable, and maintainable solutions.

Angular + JavaSQL + LinuxTEA + WMS Operations
3+Years in Software and Support
25%Faster P1 and P2 RCA Time
15%Fewer Delayed Shipments
20%Lower TNG Reconciliation Errors

Building reliable operations through software and system support

I am a software engineering professional experienced in supporting and improving Transport Enterprise Applications (TEA) and Warehouse Management Systems (WMS) in high-availability logistics environments.

My day-to-day work includes requirement gathering, Angular enhancements, backend root cause analysis with Java Spring Boot, and SQL-driven reconciliation and reporting improvements.

I focus on reducing incident recovery time, improving delivery continuity, and translating business and operational needs into practical technical solutions.

LocationJohor Bahru, Johor
Experience3+ Years
AvailabilityOpen to New Roles
Primary FocusEnterprise Logistics Systems
Let's Connect
CJY
Application SupportTEA, WMS, Incident Response
DevelopmentAngular, Java Spring Boot, SQL

Engineering Stack

Core technologies and operational capabilities used in enterprise logistics software environments.

AD

Application Development

Angular86%
Java / Spring Boot84%
Flutter75%
RESTful API Development82%
DB

Database and Data Operations

SQL (Oracle / SQL Server)88%
MySQL82%
Database Design and Modeling84%
Performance Tuning80%
PS

Production Support

L2 / L3 Application Support90%
Root Cause Analysis88%
Incident Troubleshooting89%
SLA and MTTR Management85%
TW

Tools and Workflow

Linux Command-line86%
Git / GitHub84%
Unit Testing and UAT Support83%
SDLC Collaboration85%

Tooling and Platforms

AngularSpring BootReactFlutterNode.jsFirebasePower BIGitHubLinuxAdobe PhotoshopRoblox StudioMinecraft Education

Technologies I've worked with in various projects

React logoReact
Next.js logoNext.js
VS Code logoVS Code
HTML logoHTML
CSS logoCSS
Node.js logoNode.js
Python logoPython
Docker logoDocker
Git logoGit
Linux logoLinux
NPM logoNPM
Angular logoAngular
React logoReact
Next.js logoNext.js
VS Code logoVS Code
HTML logoHTML
CSS logoCSS
Node.js logoNode.js
Python logoPython
Docker logoDocker
Git logoGit
Linux logoLinux
NPM logoNPM
Angular logoAngular

Selected Projects

Software engineering and operations-focused work from enterprise support and project delivery.

25% faster RCA

TEA Incident Log Analysis Workflow

Built a repeatable Linux-based troubleshooting workflow using grep, tail, and awk to analyze production logs and speed up root cause identification for critical incidents.

LinuxBashProduction SupportIncident Management
15% fewer delayed shipments

SQL Reconciliation Reporting

Developed SQL-based reconciliation reports to identify orphan orders and data mismatches, improving shipment consistency and reducing operational delays.

SQLOracleSQL ServerData Validation
20% fewer reconciliation errors

Touch 'n Go Toll Integration Support

Supported integration rollout for automated toll expense tracking between transport operations and enterprise systems, reducing manual reconciliation issues.

Integration SupportTEACross-border Logistics

More Engineering Work

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Dev Encoding Toolkit

Built a developer encoding toolkit with Next.js, including practical encoding utilities and a deploy-ready frontend workflow.

Next.jsTypeScriptDeveloper Tools
[]

Pet E-commerce Platform

Developed a pet e-commerce platform for booking and selling pet products such as food, snacks, and accessories, with responsive product pages and shopping flows.

Next.jsTypeScriptE-commerce
[]

Angular UI Enhancements for TEA

Implemented front-end improvements in Angular to improve usability for operation teams while maintaining production stability and release quality.

AngularTypeScriptUI Enhancement
[]

Android Car Park Reservation System

Developed a full-stack Android app with role-based authentication and concurrent booking logic to prevent double-booking.

JavaFirebase AuthRealtime Database
[]

Programming Curriculum for Young Learners

Designed project-based lesson tracks in Roblox, Python, and Minecraft to simplify core programming concepts for students aged 8 to 16.

PythonRoblox StudioCurriculum Design

Work Experience

Experience across enterprise application support, software development, and technical training.

Application Support Engineer

@ Tiong Nam Logistics Solutions Sdn. Bhd.
Dec 2022 - PresentFull-time
  • >Provide L2 and L3 support for the Transport Enterprise Application (TEA), covering Order Fulfillment and Driver Logsheets modules.
  • >Develop front-end enhancements in Angular and perform backend root cause analysis using Java Spring Boot.
  • >Use Linux log analysis and SQL reconciliation reports to improve issue resolution speed and shipment reliability.
  • >Supported Touch 'n Go integration for toll expense tracking and reduced reconciliation errors for transport operations.

Helpdesk Consultant

@ CRT - Insights Technology Sdn. Bhd.
Dec 2021 - Nov 2022Full-time
  • >Delivered first-line support for Microsoft Dynamics 365 Business Central and NAV clients.
  • >Diagnosed and resolved technical and functional ERP issues through structured root cause analysis.
  • >Managed end-to-end support cycles and translated client requirements into practical ERP workflows.

Online Private Programming Tutor

@ Codekidz by EduWel Sdn. Bhd.
Jan 2023 - Dec 2025Part-time
  • >Designed and delivered engaging coding lessons for students aged 8 to 16.
  • >Guided project-based learning using Roblox Studio, Python, Minecraft, and beginner-friendly programming tools.
  • >Built student confidence through collaborative debugging and interactive coding challenges.

Let's Build Reliable Solutions

I am open to software engineering and application support opportunities.